About Us
At Telephones Online we want all of our customers to receive the best and most efficient service we can possibly offer, this way we ensure an ongoing level of repeat business and recommendations.
We know that peace of mind is very important when dealing with companies you don't know, especially when ordering online & paying by credit card over the Internet, that is why we don't try to hide our address or contact details, in fact we want you to know everything about us, so please read on.
Telephones Online has been selling discount telecoms since 1998, we specialise in selling brand new, new & reboxed, ex-display, manufacturers factory refurbished (as new), end of line & mail order box damaged products directly to you, the valued customer, at the lowest prices possible.
Ex-Display: This classification describes products that have been on display for demonstration purposes at high street retailers or returned by mail order under their ‘no quibble’ 14 or 28 day guarantee. These products, in many cases have never been used or taken out of the original box! This also includes phones & faxes which fail high quality standards due to damaged packaging or very slight cosmetic imperfections. The box seal (if originally present) may have been removed or opened to allow the product to be fully inspected.
New & Reboxed: These are products that are new but due to the original packaging being damaged the product has been repacked in a mail order box.
Factory Refurbished: These are products that have been returned to the manufacturer and after stringent diagnostic testing there has been 'No Fault Found' with the product. These products are then resold as a factory refurbished item with a 12 month warranty (provided by Telephones Online) at massive discount prices.
Brand New: As the name suggests these items are brand new, it is possible that the original seal on the box may have been opened to allow us to check that all the standard items & accessories are included within the box.
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Any of our products that are not described as ‘brand new’ have been comprehensively tested & in the case of SIM free mobiles have been ‘reflashed’ by a leading UK Service Centre.
As well as stocking current top brands, we are the most established and by far the largest outlet for new but discontinued products, used by many of the major manufacturers for clearing their inventory. This enables us to sell many goods at below even trade prices.
We only sell telecommunication products ( no washing machines, TV’s, videos, stereos, cameras etc ), which means WE BUY BIG. This allows us to negotiate extra discounts from many of our suppliers - to pass on to you!
To ensure a high degree of standing in the e-commerce marketplace it is of the utmost importance that our customers can purchase goods securely and swiftly. For that reason we insist on using a secure server and data encryption to receive order details over the Internet and we use courier delivery for next day delivery on UK mainland orders only.
Contact details:
Sales: 0800 652 4949
Customer Services: 0800 652 4949
E-mail: cs@telephonesonline.co.uk
VAT Reg No: GB 673 9485 81
Telephones Online™ is a registered trademark and trading name of Communications and Trading Ltd
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