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order hotline - 0800 652 4949
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At Telephones Online we want all of our customers to receive the best and most efficient service we can possibly offer, this way we ensure an ongoing level of repeat business and recommendations.
We know that peace of mind is very important when dealing with companies you don't know, especially when ordering online & paying by credit card over the Internet, that is why we don't try to hide our address or contact details, in fact we want you to know everything about us, so please read on.
Telephones Online has been selling discount telecoms since 1998, we specialise in selling brand new, new & reboxed, manufacturers factory refurbished (as new), end of line & mail order box damaged products directly to you, the valued customer, at the lowest prices possible.
Brand New: As the name suggests these items are brand new, it is possible that the original seal on the box may have been opened to allow us to check that all the standard items & accessories are included within the box.
New & Reboxed: These are products that are new but due to the original packaging being damaged the product has been repacked in a mail order box.
Refurbished: Refurbished items are customer returns. A large proportion of these items have never been used. They might for example, be unwanted gifts or products where customers have simply changed their mind which have then been returned to us.
They have been checked, inspected, repaired (if necessary), graded and reboxed (if necessary) complete with all accessories. They may have minor cosmetic marks that do not affect or hinder the functionailty in any way. All refurbished items will be clearly marked in the description. In most cases the item will still be in the original retail packaging which may be damaged, marked or scuffed.
All New, Reboxed and Refurbished products are supported by a full 12 month Telephones Online warranty.
All Ink & Toner cartridges are sold and supported by a full 2 Year warranty!
GreenBox Shop remanufactured inkjet and laser toner cartridges are produced to the most exacting standards, using modern and technically proficient techniques. They are produced under strictest quality control procedures, guaranteeing optimum cartridge performance every time you print.
Grade B: Seller refurbished items undergo a full refurbishment process, although they may have cosmetic defects these do not affet their usability. Typical cosmetic defects might include wear on keyboards and handset areas, minor screen blemishes and scratches and nicks on the outer casing. Supported by a 90 day Telephones Online warranty.
Any of our products that are not described as "brand new" have been comprehensively tested & in the case of SIM free mobiles have been 'reflashed' by a leading UK Service Centre.
As well as stocking current top brands, we are the most established and by far the largest outlet for new but discontinued products, used by many of the major manufacturers for clearing their inventory. This enables us to sell many goods at below even trade prices.
To ensure a high degree of standing in the e-commerce marketplace it is of the utmost importance that our customers can purchase goods securely and swiftly. For that reason we insist on using a secure server and data encryption to receive order details over the Internet and we use courier delivery for next day delivery on UK mainland orders only.
Sales: 0800 652 4949
Customer Services: 0800 652 4949
VAT Registration: GB673948581