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Bought two Bluray players on special offer for my B'n'B. They were delivered free the next day (oh how I wish computer component retailers were as efficient). Unforunately one was defective with a video output that died within seconds of switch on. A phone call to customer services and a replacement was on itís way which again arrived the next day and the delivery courier picked up the defective unit. I just canít praise Telephones Online enough for such brilliant service - I couldnít have imagined better!
I got your voice mail and I cant find the words to appreciate the amount of effort u put into solving my issue. I wish some other companies could also learn from you how to provide the best service to people in such situations. Wish....as right now im having to deal with another company that would just not show any empathy at all. Anyway it was great to hear from you and trust me Im so glad that even if I dont receive the package tomorrow by 12, I will not be upset coz I know you and your company tried their best to satisfy a customer.
Had to write and thank you for my speedy delivery, parcelforce delivered today in atrocious conditions.we have got really bad snow and i didn't expect my delivery. The parcelforce guy left his van on the main road and walked some distance on ice and snow, well done parcelforce eh,thanks again and happy christmas-will certainly use telephones online again,
Excellent customer care, prompt delivery service. Would have no hesitation in recommending TelephonesOn Line.
Telephones Online is a really excellent company - great range of products at very competitive prices, speedy delivery, and a fantastically helpful Customer Services dept. who'll replace and repair, if needed, without a mumur. Highly recommended!
Isabel, West London
I, just a big thank you for the quick service and recommending the BT cordless phones which arrived within 16 hours of my phone call
Very happy with my new twin telephones, go great in the kitchen
As a retired person I have found that the new phones give us much more freedom and less stress, very nice, and thank you
thanks you so much for finding me a phone compatible with my hearing aid
Fantastic Service, great looking phones
The service was great and the delivery was fast. The mp3 player was in great condition and although it was stated that the mp3 was 8gb i recieved a 16gb. So good value for money and top quality, i recommend this to anyone.
Just a note, we found your sales service to be fantastic, and your after sales service really amazing. Thank you very much.
Thankyou for the replacement MP3 play which arrived this morning I have to say your customer support service has been excellent and have related so to family and friends I look forward to using your company again for future purchases.
You are a credit to your company, i will be calling you to do more business with you. You were extreamly helpful and a very polite
Got the phones they arrived yesterday! Just wanted to say thanks for you help
Great company!You were great help in finding the right phone for me. Thanks
Thank you for your help when i was totaly confused on what i should buy. Your company is great and i have reccomeded you to some others
I ordered my phone on Monday lunchtime; you had identified a credit card mistake in time for me to correct it and you to place the order Monday before 4pm. The phone arrived at the house the next day at 9:30 - unfortunately I was already at work - but from work I used the city link number to track the parcel and arrange to collect it on the way home - the phone is now plugged in and working - thanks from a surprised but satisfied customer
Replacement handset (to replace faulty one) was received by me at 07:30am this morning!! Thanks very much for what is truly remarkable service. Everything is now working perfectly, and the faulty handset is on it's way back to you as we speak. I would not hesitate to recommend your Company:- Great product - Great price and amazing after sales service.
Customer Serivce Team
I spoke to 2 people at Telephones Online and they were both extreamly helpful and guided me towards 2 phones that would suit my needs. They are a credit to the internet shopping market
Just a quick message to thank you for all your help, The phones arrived and I am pleased with them
Ordered Phones on the Wednesday and recieved them on the Thursday! Wicked service
Thanks for the great service! It was a pleasure to speak with you on the phone and i was utterly pleased with the phones!